SUPPORT

SoniqSync Software Updates
SoniqCast periodically releases updates to the SoniqSync PC software and Aireo firmware. These updates are available for free here in the Support area of the SoniqCast website (download by clicking on the SoniqSync icon below).

Latest version of SoniqSync (North America)


Latest version of SoniqSync (European Union)

The European version of SoniqSync is for our European customers using Aireo model SQ-1000-EU. In order to comply with local regulations, the FM Tx feature of the Aireo is disabled in the European version of the software/firmware.
The North America version
of SoniqSync is for our North
American customers using
Aireo model SQ-1000-NA.





What's New?


Thank You...

Thank you for purchasing the Aireo, the world's first wireless MP3 player.

If you have comments or questions about your Aireo, we want to hear from you! Please e-mail us at: support@soniqcast.com


Having Problems...?

If you are having problems with your Aireo, or just want some pointers,the links below might be all you need to get started.

Release Notes (What's New?)
SoniqSync On-line Help
Aireo WiFi Troubleshooting
Using the FM Transmitter

Frequently Asked Questions


Aireo Guides...

Quick Start Guide
(This is the small, fold-out document included in the Aireo package) A walk-through of the Aireo setup, as well as a description of the player's features and controls.

User Guide
(This PDF is also included on the Aireo hard drive) A detailed description of Aireo and the accompanying SoniqSync software. SoniqSync is used to wirelessly transfer media to your Aireo player; it is included on the Aireo hard drive and may be automatically updated from the Internet.

Warranty Card
(This card is also included included in the Aireo package) A detailed description of Aireo product warranty.



Aireo Software...

The latest version of SoniqSync software is located on our
support page
.
The PC software for the Aireo is available on the Aireo player's hard drive, which may be accessed through the Aireo player's drive letter under My Computer when the Aireo is connected to the PC via USB. OR simply download the lates version from the top of this support window (SoniqSync icons).


SoniqCast Customer Support...

If you still need assistance, please do not hesitate to contact us.

Technical Support

e-mail: support@soniqcast.com


Office and Mailing Address
SoniqCast, LLC
4400 Baker Road
Minnetonka, MN 55343


SoniqCast and Aireo FAQs